With the rise of mobile devices adoption, wearable gadgets and Internet of Things; data are growing faster, larger size, and come in more variety than ever. In meanwhile, businesses are urged to keep more productive and be selective in investing on technology systems. Decisions making has to be made faster (regardless of data complexity), but as accurate as possible.

For sure, there is no single technology system can fit all business needs. At current, your company may already have invested at enterprise resources planning (ERP) system, customer relationships management (CRM) software, powerful server machines, etc. However, parameters for decision making or data analysis require to connect data from various sources including those beyond your on-premise facilities. Think about data sources at social media, in-app statistics, in-store beacons, and third-party data. Business processes also require data exchange and/or automation between different application vendors. As such, point-to-point integration using API or built-in integration methods may not be an efficient solution all the time.

How to react on such challenges? You should look at middleware technology!

All You Need to Know about Middleware

Middleware technology is a solution which brings significant benefits for companies in integrating silo architectures to create seamless communication among heterogeneous systems. With nowadays business challenges, the agility of middleware technology will support effective decision making and strategic thinking for business users.

Among its capabilities, middleware technology can be used for integrating:

  • different software applications;
  • different database systems;
  • on-premise systems and cloud environment;
  • mobile application to enterprise back-end systems;
  • B2B system communications with partners, suppliers, resellers, and distributors;
  • real-time applications messaging among different communication protocols;
  • various data sources into an enterprise data hub; and
  • legacy systems (e.g. mainframes, workstations) to other platforms.

To sum up, middleware technology is created to enable business execution in an efficient way and scalable.

Use-Cases of Middleware Technology for Industrial Sectors

  • Single view of customers through data consolidation from different sources
  • Build omni-channel commerce by connecting data across channels (web, social, mobile, call center, offline store)
  • Fraud analysis by fetching data from various relevant sources
  • Digital banking experience by integrating the mobile application to the core banking system
  • Build high-availability and critical application messaging for online trading
  • Real-time monitoring of fleets position to calculate estimated time to arrive and notifying customers via an automated SMS messaging at certain interval before arrive at destination.
  • Automation of data workflow between warehouse system, ordering system, and billing system